Shogi King
Refunds & cancellation
Last updated 2026-09-24.
SHOGI_CONTACT_EMAIL and
SHOGI_LEGAL_COUNTRY in the server's .env before taking payments.
This notice disappears when they are set.
The short version: cancel any time in two clicks. You keep Premium until the end of the period you paid for. Changed your mind within 14 days of your first payment? Ask, and we'll refund it in full.
How to cancel
- Go to the Premium page while logged in.
- Choose Manage billing, then Cancel subscription on the Stripe page that opens.
That's all — no email, no call. You'll get a confirmation from Stripe. Your subscription won't renew, and Premium stays active until the end of the current billing period. If you can't get in, email [contact email not configured] and we'll cancel it for you.
Refunds
- First 14 days. If you ask within 14 days of your first payment for a subscription, we refund that payment in full and end Premium.
- Renewals. If a renewal charged you and you meant to cancel, ask within 14 days of the renewal and we'll refund it, provided you haven't used Premium since it renewed.
- Otherwise we don't refund part-used periods, because cancelling already stops all future charges and you keep what you paid for until the period ends.
- Our fault. If Premium was unavailable for a significant part of a period, or we remove something substantial you paid for, we refund the affected part.
- Your legal rights. Nothing here takes away a right to a refund or to withdraw from the contract that you have under the law where you live.
Refunds go back to the card you paid with, usually within 5–10 business days depending on your bank.
How to ask
Email [contact email not configured] from the address on your account, with your username. Please contact us before disputing a charge with your bank — it's quicker for you, and a dispute can't be reversed once it's opened.
Free features
Playing games is free and unlimited, with or without Premium. Nothing on the site needs to be bought to play.